Privacy Notice
Demo build. Bloom Dental Studio is a fictional business. A live clinic replaces this notice with its own policy, reviewed for the Data Privacy Act of 2012 (Republic Act No. 10173).
What we collect
When you fill in our inquiry form or book online, we collect your first and last name, email address, mobile number, your SMS consent choice, and the appointment you choose. If you call when our front desk is busy or closed, our virtual assistant answers. It tells you the call is recorded, then records the call and the details you share.
How we use it
- To arrange, confirm and remind you about your appointment.
- To send follow-ups after your visit, such as treatment details, your six-month check-up reminder and a request for an honest review.
- To answer your questions when you reply to us.
- If you send an inquiry but don't book, to show you Bloom ads on Facebook and Instagram (see below).
We send SMS only if you ticked the consent box or agreed on a call. Reply STOP to any text to opt out, and use the unsubscribe link in any email.
Who sees it
Your details are used only by Bloom Dental Studio and the service providers that run our booking, email, SMS and call-answering systems on our behalf. We never sell your information or share it for anyone else's marketing.
Ads on Facebook and Instagram
If you send an inquiry but don't book, we may add your email address or mobile number to a Bloom audience on Meta (Facebook and Instagram) so we can show you our ads. Your details are scrambled (hashed) before they reach Meta, and under Meta's Custom Audience terms they are used only to find a matching account and are then deleted. To opt out, reply to any of our emails or tell the front desk, and we will remove you.
How long we keep it
We keep your contact and appointment records for as long as you are a patient or prospective patient, and remove them when you ask us to, unless we are required to keep them by law.
Your rights
You can ask to see, correct or delete your information, or withdraw your consent at any time. Reply to any of our emails, or tell the front desk at Unit 1204, Fort Medical Plaza, 32nd Street corner 7th Avenue, BGC, Taguig 1634.